Privacy Policy

1. Introduction

Brilliant HVAC Services ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at brillianthvacservices.com or contact us to request services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

2. Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, phone number, and company name when you submit a quote request or contact form.
• Service Information: Details about your building, HVAC needs, and service requests you provide to us.
• Usage Data: Information about how you interact with our website, including pages visited, time spent, and referring URLs.
• Device Information: Browser type, operating system, and IP address collected automatically when you visit our site.

3. How We Use Your Information

We use the information we collect to:

• Respond to your quote requests and service inquiries
• Schedule and perform HVAC services
• Send service confirmations, updates, and follow-up communications
• Improve our website and customer experience
• Comply with legal obligations
• Send occasional marketing communications (you may opt out at any time)

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep your information confidential. We may also disclose your information when required by law or to protect our rights and safety.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our site may not function properly without cookies.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time
• Lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us using the information below.

9. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: